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We’ve been caring for a client for months, and after three different caregivers, the daughter decided to end services. After a heartfelt conversation, three things stood out as most important to her:
Etiquette
Social interaction
Attention to detail
This client was in a high-level memory care facility. Her daughter was already paying $10K+ for the facility plus an extra $6K a month for private care. Instead of taking this as a loss, I welcomed the feedback — because this family represents our ideal private pay client.
Where It Went Wrong
Caregiver #1: A seasoned pro but didn’t fit the luxury culture of the facility. Personalities clashed, and she overshared information at the front desk — a dealbreaker.
Caregiver #2: A new hire who started strong but no-showed after payday.
Caregiver #3: Reliable and professional for two months, but one out-of-context comment made the daughter uncomfortable enough to request a change.
The daughter’s feedback was golden. The truth is, these hires were rushed because care was needed urgently. But rushing revealed a bigger problem: we need a structured training program that reflects the values and high-level standards I want my team to represent — from Memory Care to End of Life Care.
Why This Matters
This experience reinforced that all feedback is growth. It’s a chance to refine, raise standards, and ensure caregivers thrive in any setting.
That’s why I created the Care Girl Society — a program for caregivers who want to be trained at the highest level, learn multiple skills, and monetize their knowledge in healthcare.
If you’re ready to elevate your caregiving skills and turn your expertise into opportunity, I invite you to join us.
Together, we’re building a movement of caregivers who stand out and succeed.
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*These statements have not been evaluated by the Food and Drug Administration.